Thank you to everyone who returned the 2018 Carers Leeds service questionnaire that was sent out in the July/August newsletter.
270 carers returned the form and we’ve received some excellent and useful feedback on our service.
- 66% of carers that responded had met with a carer support worker
- 79% of the carers who ‘dropped in’ to Carers Leeds found it very helpful
- Support via the carers advice line was reported to be very helpful
- 75% of carers accessed support at carers groups.
Carers aged from 16 to 92 returned their form and it’s really good to know that we work with carers from such a wide age range. It also tells us that we need to deliver a flexible and creative service to support people who have such different life and caring circumstances.
54% of the carers who responded are of working age and we are very aware of the importance of supporting carers who are in employment or who wish to seek employment.
Carers Leeds continue to develop our working carers service together with employers in Leeds to increase the quality of life for working carers in the city; raising awareness and influencing policy on carers issues to help those carers who wish to remain in employment whilst providing care for a loved one.
Many carers wrote compliments about our service and the individual members of staff who had supported them. This is always good to hear and we are very proud of our committed staff team. We will be looking in detail at the suggestions made for development of the service and will input this into our planning processes.
We are proud to represent the interests of carers and the issues affecting you, and use your feedback, comments and involvement to influence decisions across the city to ensure they reflect carers’ needs and concerns, and that your carers voices are heard.
You can feedback on our service at any time by clicking here: www.carersleeds.org.uk/feedback