Carers Leeds Vacancies

Carers Leeds celebrates diversity and is an Equal Opportunities organisation, we welcome applications from all sections of the community, particularly BME and LGTBQ communities and/or people with disabilities.

Carers Support Worker (Digital) (PR129)

Application deadline: 12pm (noon) 23rd October 2024

Vacancy Details:

  • Job Title:
    Carers Support Worker (Digital) (Ref: PR129)
  • Hours:
    35 hours
  • Leave:
    25 days annual leave plus bank holidays (pro rata for part-time)
  • Contract:
    Two year fixed term
  • Location:
    Hybrid
  • Closing Date:
    12pm (noon) 23rd October 2024
  • Interview date:
    6th November 2024
  • Salary:
    SCP23 £32,076 to SCP25 £33,945

Application documents:

Vision

Our vision at Carers Leeds is that all unpaid carers in our city are recognised, valued and supported to live a fulfilling life.

Mission

Carers Leeds wants to improve the lives of unpaid carers across the city. We provide information, advice and support to unpaid adult and parent carers in Leeds. We aim to influence others to act and create positive change for unpaid carers.

What is an unpaid carer?

An unpaid carer is someone who provides help and support to a family member, friend or neighbour who couldn’t manage without their help. This could be due to illness, disability, mental health problems or substance misuse.

What we do

Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. We have an Advice Line, carers support groups, one to one support and support in hospitals. Some of our services are open to all carers and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds.

We work in partnership with others to deliver our service and to influence them to act to benefit unpaid carers.

Brief Role Description:

We are looking for a creative and enthusiastic person to join our busy Advice and Support Team at Carers Leeds. The postholder would bring digital skills and knowledge to the service so that we are able to reach and support more carers.

The postholder would be confident in working with online chat, social media, emails and creating online ‘live’ events alongside a good understanding of the issues that face unpaid carers.

The postholder would also contribute to Carers Leeds digital strategy, including supporting colleagues to add more digital support to carers into their work and to develop and maintain online resources on our website Key Duties and Responsibilities:

  • To provide person centred information, advice and support to unpaid carers, particularly carers who approach us digitally.
  • To develop and experiment with approaches such as digital drop-in, online chat facilities, social media ‘live’ events, online coaching and email support.

This post is subject to a satisfactory a DBS check

Excellent terms and conditions including: 

  • 25 days annual leave plus bank holidays (pro rata for part-time)
  • Flexitime
  • Hybrid working (part home/part office based)

Please submit online applications only. (No Agencies or CVs)

Carers Leeds celebrates diversity and strives to be an equal, diverse, and inclusive organisation. We welcome applications from all sections of the community. Groups currently under-represented in our workforce are from ethnic minorities, people with disabilities, younger and older workers, men, and transgender people.

Volunteering

Carers Leeds volunteers are integral to our service and we wouldn’t be able to run the range and diversity of services that we do offer if it weren’t for them. Could you be the next amazing volunteer to join our team? Take a look at our volunteering page here: carersleeds.org.uk/about/volunteering/

Current Volunteer Roles:

Volunteer Digital Inclusion Befriender

REF: VOL001

Are you interested in digital inclusion and want to make a difference by supporting others to use technology?

Our new volunteer digital inclusion befriender role will involve offering one-to-one digital support to digitally excluded carers (in their homes or in the community) who want to build their confidence using technology. This role might include supporting carers to:

  • Access and use equipment and devices to get online.
  • Become confident using technology.
  • Use different apps relevant to their needs and interests (such as games, online shopping, video calling and online banking).
  • Access online support groups and events.

This role will make a difference and empower individuals to feel more independent and confident in their own ability regardless of any perceived barriers they face.

If you are interested in applying for this role or want some more information, please get in touch with Holly, our Digital Inclusion Co-ordinator, at holly.wilkins@carersleeds.org.uk or 07494 272 022.

Carers Leeds supports unpaid carers:

Carers Advice Line: 0113 380 4300
Carers Advice Email: advice@carersleeds.org.uk