Do you have a friend or family member currently in hospital?
This initiative from Leeds Teaching Hospitals NHS Trust, introduced in April 2020 will help you get in touch by writing a letter.
We recognise that it is difficult for patients and their families whilst visiting is limited and that not being able to talk to loved ones has been causing significant distress. To try and ease the current situation, we have set up an email address, for families to send messages to their loved ones while they are in our care.
Emails can be sent to email@example.com where the Patient Experience Team will print them, pop them in an envelope and deliver them, along with the help of our volunteers. Please include the patients full name, date of birth and ward (if known)
Letters may be delivered the following working day and we can no longer guarantee same day delivery for LGI and St James’s Hospitals.
Please note that if there are extreme weather conditions, there may be a delay delivering the letters.
Letters sent on a Friday may be delivered the following Monday. Please note we are only able to offer this service Monday-Friday, excluding Bank Holidays. Please allow 2 working days for delivery at Chapel Allerton and Wharfedale Hospitals.