Operational Manager (PR134)

All applications are made via the online recruitment portal by clicking on the ‘apply here’ button.

We do not accept CVs, nor do we use agencies to recruit staff.

If you accessibility requirements or need an application in an alternative format, please contact us on 0113 380 4300 / jobs@carersleeds.org.uk.

The person specification details all the relevant, essential and desirable qualifications, skills and knowledge required for the position.

The job description outlines the main duties and responsibilities of the position.

Please read both the job description and person specification carefully before submitting an application. Using the information in the job description and person specification, please provide examples to evidence that you meet the essential criteria, whilst also demonstrating how you meet the requirements of the role. It may be helpful to use headings to outline each aspect of the role. It is advisable to provide real examples from your skills, knowledge and experience wherever possible.

Regardless of the role you’re applying for, preparation is key. There are useful links on our website which will provide you with further information on a wide variety of subjects including what we do, our mission, our vision and the support we offer carers.

You may have gaps in knowledge and experience that are listed within the job description, however you may feel that you have similar knowledge and experience that can be transferred. Please make this clear to enable the recruiting manager to see your transferrable skills.

The use of artificial intelligence (AI) generated answers is discouraged. The use of AI may affect the depth and understanding that is required to demonstrate successful answers to experience and knowledge-based questions, in our shortlisting process. Carers Leeds uses Humans to shortlist for interview.

You can save your progress, however we do not take any responsibility for any data loss that might occur. We advise you prepare your application in a word processor prior to copying & pasting your response in to this form. If you do not have Word you can download a free Office alternative called Libre Office for Windows or Libre Office for MACs.

Before submitting your application, ensure that you take time to read through the form to check for any errors or omissions. You will not be able to make any changes once the form has been submitted.

Our shortlisting process is carried out by cross referencing the skills, knowledge and experience that is entered into the application form with the essential and desirable criteria contained in the job description using a scoring system. Without this important information, your application may not proceed to the interview stage.

Applications which score the highest are shortlisted. Personal details and Monitoring information is not shared with the Recruiting Manager at shortlisting stage.

We will email you once the shortlisting has taken place. If you require correspondence in another format, please contact us on 0113 380 4300 / jobs@carersleeds.org.uk

We’re keen that both you and your interviewers get the best out of the interview and have a positive experience. Interviews will take place face to face usually at the Carers Leeds office.

Depending on the type of role, you may be asked to prepare a presentation or role play exercise as part of the interview. If this is the case, your ‘invite to interview’ correspondence will normally state this.

Before your interview, you should review the job description and person specification and think about which of your experiences matches our job requirements. Be ready to discuss these in your interview.

We use a competency-based recruitment and selection process; the questions are aimed at uncovering what specific abilities or experience you possess that are necessary to do the job.

Behavioural questions about how past experiences match the requirements of the job. Interviewers will want you to briefly explain the situation or task, what you did or what your role was, and the result or outcome.

Our questions may start ‘Tell me about a time when you…’, or ‘Give me an example of when you have…’ etc.  and questions to assess your suitability for the job overall. The examples you give can be related to your current job, previous positions, or even from outside work. The interview panel will likely ask you some follow-on questions, possibly to clarify a particular area.

Finally, prepare some questions of your own to ask the interviewers as this is your opportunity to understand the role and culture at Carers Leeds and help understand if the role is for you – the interview should be a two-way process!

The recruiting managers contact details can be found on the bottom of each job Description or you can contact us on 0113 380 4300 / jobs@carersleeds.org.uk

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