How working carer friendly are you as an employer?

Evidence suggests that if you support your working carers there will be a direct positive impact on the organisation in terms of morale, employee retention, reduced stress, increased performance and the overall performance of the organisation.

Take this carer friendly self-assessment to see how supportive your organisation is.

Section one – Identification of working carers


1.1 – Is there clarity in the organisation about what is meant by the term “carer”?

1.2 – Is there a system in place to enable carers to recognise or identify themselves if they choose to:


a – through having a question about caring in employee surveys?

b – through specific employee surveys?

c – via the recruitment and induction process?

d – via employee appraisals or one to ones?

e – through a voluntary carers register?

f – Other methods? Please list if yes.

1.3 – Does your organisation know how many carers you have in the workforce through:



a – Asking employees if they have a caring role?

b – Using data of how many employees have reduced their hours because of caring roles?

c – Using data of how many employers have left the organisation because of caring roles?

d – Other methods? Please list if yes.

Section two – Carer policies and processes


2.1 – Are carers recognised within your organisations HR policies?

2.2 – Is there a statement visible to all employees which makes specific reference to supporting carers within the organisation?

2.3 – Is there knowledge of and adherence to the minimum statutory employment rights for working carers?

2.4 – Is there a carers policy in place or a separate section within HR policies which recognises carers as a specific group?

Section three – Workplace support


3.1 – Is information on external sources of support and services for carers available?

3.2 – Do you provide external advice and support sessions via Carers Leeds for individuals during working hours?

3.3 – What options are there to support your working carers :


a – Paid carers leave

b – Unpaid carers leave

c – Career breaks

d – Carers “passports”

e – Flexible working

f – Temporary part time working

g – Time off for appointments

3.4 – Can carers access other practical workplace support? Please list these.

Section four – Communication, awareness and training


4.1 – Are policies and workplace support options communicated to all levels of the workforce?

4.2a – Is awareness raising / training undertaken in the workplace for managers?

4.2b – Is awareness raising / training undertaken in the workplace for other employees?

4.3 – Does the organisation engage with other employers to share good practice and awareness of working carers?

Section Five – Peer support


5.1a – Are carers supported to communicate with other carers in online forums?

5.1b – Are carers supported to communicate with other carers in internal working carers forums?

5.1c – Are carers supported to communicate with other carers in another method? Please list.

5.2 – Are carers supported by and do they support other carers?

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