Digital Inclusion Project

We know many things these days rely on technology – from online banking to appointments, and this can often be overwhelming at times. Our Digital Inclusion Project at Carers Leeds provides support on a one-to-one and group basis for carers who would like an introduction to digital technology or would like support in becoming more confident to use a device and its features.   

Being able to go online can open up a world of support and resources for carers. This might include the ability to access medical information which can save valuable time, or the ability to quickly communicate with friends, family, and support networks which can reduce social isolation.  

What support can the
Digital Inclusion Project offer?

  • Help and support in accessing equipment to get online 

  • Support in using digital technology (such as a smartphone, tablet, or laptop) 

  • 1:1 support – by telephone 

  • 1:1 support – face to face  

  • Referrals to external organisations for more specialist support when required 

  • Support in using different apps or programmes (such as games, online shopping, instant messaging, video calling, or online banking) 

  • Support in accessing online support groups and events 

To find out more, or if you would like support from the service, please contact Holly Wilkins, Carers Digital Inclusion Co-ordinator or contact our advice line on 0113 380 4300.

Digital Resource Packs

Digital Resource Pack – Over 55’s
Digital Resource Pack – Under 55’s

IT and Technology guides from Carers Leeds

Searching the Web
Using WhatsApp
Creating a Facebook Account
Using Facebook Messenger
Setting Up Zoom (Android)
Setting Up Zoom (Laptop/PC)
Joining a Zoom Meeting
Downloading Apps
Your Device (Android)
Free Wi-Fi in Leeds
Vision Accessibility on Devices

Digital Tutorials from Carers Leeds on YouTube

Downloading Apps on an Android Device
Using Emails on an Android Device
Using Emails on a Laptop or Computer
Creating a Zoom Account on an Android Device
Creating a Zoom Account on a Laptop or Computer
Joining a Zoom Meeting on an Android Device
Joining a Zoom Meeting on a Laptop or Computer
Setting up and Using WhatsApp
View the complete playlist on YouTube

Carers Leeds supports unpaid carers:

Carers Advice Line: 0113 380 4300
Carers Advice Email: